PRIVACY

​Natures Natural Hair use a Secure Sockets Layer (SSL) encryption to keep your online order information safe.  The SSL system encrypts your credit card number, order information, and personal information, and personal information before transmission that will protect it from being decoded by anyone.

​PRIVACY POLICY
Statement

​Point 1: What we do with your information?

​When you make a purchase from our store Natures Natural Hair, as part of this process, we collect the personal information you give us such as your name, address and email address.  When you navigate through our store, we also automatically receive details of your  computer protocol known as the (IP) address in order to provide us with information that helps us to learn about your browser and operating systems.

​With your consent email marketing (if applicable) may be sent to you in relation to our shop online, new products and other updates.

​Point 2: How do you get my consent?

​When you provide us with personal information to complete a transaction, verify your credit cared, place an order, arrange for a delivery or return a purchase, we ask for your consent for us to collect this information from you and using it for specific reason only.  If we need to ask for personal information from you for other reason, like marketing, we will ask for your expressed consent, or provide you with an opportunity to opt out.

Withdrawing your consent?

​Whenever you have chosen to opt-in and you want to change your mind, you can withdraw your consent for us to stop making contact to you, for continued collection, use or disclosure of your information at anytime, by contacting us at Info@naturesnaturalhair.com

POINT 3: Disclosure

​We may disclose your personal information if we are required by law to do so or if the terms of service have been violated by you.

​POINT 4: GODADDY

​Our online store is hosted on GoDaddy They provide us with the online e-commerce platform that allows us to sell our products and services.  Your data is stored through GoDaddy's data storage, databases and the general GoDaddy's application.  They store your data on a secure server behind a firewall. When payments are made, if you choose a direct payment gateway to complete your purchase, then Go Daddy stores your card data.  It is encrypted through the Payment Card Industry Data Security Standard known as (PCI-DSS).  Your purchase transaction data is stored only as long as necessary to complete your purchase transaction.  After that is complete, your purchase transaction information is deleted.

​All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  For more information or an insight, you may also want to read GoDaddy's Terms of Service .

​​​POINT 5: Third Parties
​
​In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the

Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

POINT 6: SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

POINT 7: COOKIES

​We may collect information about your computer, including where available your IP address, operating system and browser type, for system and reporting aggregate information to our advertisers.  This is statistical data about our users browsing actions and patterns and does not identify any individual.  You can check out our Cookie Policy for more information about the use of cookies on Natures Natural Hair.

​POINT 8: Will we transfer your information Overseas?

​The information that we collect from you may be transferred to , and stored at a destination outside the European Economic Area known as the (EEA).  It may also be processed by staff operating outside the EEA who work for us or one of our suppliers.  Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.  We will take all steps reasonable and necessary to ensure that your data is treated securely and in accordance with this privacy policy.

​POINT 9: Changes to this Privacy and Security Policy

​We are constantly looking for new ways to improve this website.  We may amend this Privacy Policy from time to time, all such changes will take effect once they have been posted on the site from time to time.  The Privacy Policy was last updated 29 April 2018.

Point 10: SMS Consent Policy

Natures Natural Hair respects your privacy and is committed to complying with all applicable laws and regulations regarding the collection and use of personal information. This policy outlines how we collect and use your mobile phone number for SMS messaging.   

Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive text messages from Natures Natural Hair at the mobile number you provided. These messages may include marketing communications, order updates, and other relevant information.

Opt-Out

You may opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us.

Message Frequency

The frequency of messages may vary.

Message and Data Rates May Apply

Standard message and data rates may apply from your wireless carrier.

Carrier Restrictions

You understand that your wireless carrier's rates may apply to your use of the SMS service. Please contact your wireless carrier for more information.

Changes to This Policy

We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting on our website.   

Contact Us

If you have any questions about this policy or our SMS messaging practices, please contact us at Info@naturesnaturalhair.com  

​POINT 11: How to contact us?

​Please contact us if you have any questions regarding this Privacy Policy or about any information we hold about you by emailing us at:
Info@naturesnaturalhair.com

​You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of the information we hold about you, please contact us at : Info@naturesnaturalhair.com