What is Clearpay?
Clearpay allows you to shop for the things you love and pay over time. Split your purchase across 4 instalments, due every two weeks.
All payments are interest-free and you pay nothing extra when you pay on time, according to your payment schedule.
How do I select Clearpay as a payment option?
Simply shop online or in-store (where available) and add items to your shopping bag and checkout as normal.
At the checkout choose Clearpay as your payment method. First-time customers will need to register with Clearpay and provide payment details, as usual,
returning customers simply log in to make their purchase.
It’s that easy!
What will my Clearpay Payment Schedule look like?
When using the Clearpay service, you will be required to make your first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks from your selected payment method.
To help you pay on time, Clearpay will send you payment reminders—communicating via SMS and email prior to payments becoming due.
If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can’t pay a Clearpay instalment?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
Where can I find common questions about payments?
Check out the Clearpay Payments FAQ.
When will my items be delivered if I use Clearpay?
Clearpay orders are delivered as per our standard shipping time frame after you complete your order online.
Is there a limit to how much I can spend on a single transaction?
Yes, transaction value limits apply to purchases made on the retailer website using Clearpay.
What products are not eligible for purchase using Clearpay?
Clearpay is not available on purchases of gift cards.
If you are purchasing gift cards along with Clearpay eligible products, you will need to place two separate orders.
How do I return or exchange an item purchased using Clearpay?
If you have changed your mind, you can return your Clearpay purchase by mail for a refund.
Please check that your return or exchange meets our Return policy here. Clearpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Clearpay.
Clearpay lends you a fixed amount of credit to allow you to pay for your purchase over 4 instalments, due every two weeks. To be eligible for credit from Clearpay, you must be a permanent UK resident (excl Channel Islands), aged 18+. Further eligibility criteria and T&Cs apply. Clearpay Finance Ltd. Make sure you can make your repayments on time by each due date to avoid late fees. Not paying on time will lead to a late fee of £6 and, if your order is worth more than £24, a further late fee of £6 if it is still overdue after 7 days. The total amount of late fees you may be charged will depend on your order value. If you fail to pay on time, your Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly.”
Click here to view Clearpay Terms and Conditions